8:30 PMConfirmed
Creator Probe Two 2 1AI front of house for restaurants
Hire a front of house. Pay no commission.
Fork Time is an AI front of house: it answers every call, message and enquiry across phone, email, SMS, WhatsApp and web chat, takes the booking, and runs your floor.
No phone call, no form. Your browser will ask for the microphone.
Live in 30 minutes · No cover fees · Your guest data stays yours
Medusa Italian Osteria RomanaFRONT OF HOUSEToday 1 2
Thursday, Aug 6
Dinner
D
Search guest or table...
Call started · booking a table0:00
Reserved / Upcoming 2
Reservations 2
8:15 PMConfirmed
Olivia Bennett 2 4Seated 2
5:23 AMWALK-INSeated
Walk-in 2 5B + O1 12 min· wraps in 1h 18m5:41 AMSeated
Amelia Clarke 4 2A 8 min· wraps in 1h 22mClosed 2
4:50 AM✓Closed
Marcus Lee 2 3A 1h 22m· closed 18m ago5:05 AM✓Closed
Sofia Rossi 4 7 54 min· closed 6m agoWhere revenue disappears
Not every lost booking reaches your reservation system.
01
Unanswered calls.
1 in 3restaurant calls go unanswered.102
Lost enquiries.
44%of diners stop when booking becomes difficult.203
Empty tables.
2% to 1 in 5no-show rates vary by restaurant format and demand.3Most systems record the outcome. Fork Time answers the enquiry.
1 The Restaurant Phone Report 2026, analysis of 1,067 Australian venues. · 2 Toast diner survey, 850 US adults. · 3 Toast platform data, Q3 2025; OpenTable and NowBookIt booking data.
AI Guest Conversations · One Inbox
Every call, message and enquiry, answered.
Phone, email, SMS, WhatsApp and web chat, all landing in one inbox against the guest.
See how it works →Medusa Italian Osteria RomanaFRONT OF HOUSEToday 1 2
Thursday, Aug 6
Dinner
THURSDAY, AUG 6
Phone call 2m 58s12:42 PM · 34 turns
ReadReply by sms…
Smart deposits
A card from the risky bookings. Nothing from your regulars.
Fork Time scores each booking as it is made and asks only when the risk is real. No money is taken at booking.
See risk-based deposits →
Amelia HartBooking on 21st Oct
CARDWalk-in assist
A full room does not always mean no table.
Fork Time tests every table and combination and ranks the three best ways to seat the party.
See walk-in and waitlist →Add a walk-in
How many in the party?
1Party size/2Table
Choose a party size to see the best seating options.
SCArriving tonightSarah Chen6th visit · Returning guest
- RSVP
- Sarah · Daniel · Mia · Lucas
- Preferred table
- P3 when available
- Last visit
- 12 June · Dinner
- Guest data
- Owned by your restaurant
AI assistant bookingLive availability checkedFriday · 7:30 PM · 4 guestsReservation confirmed
Customer results
Results from live service.
What restaurants are seeing with Fork Time on the floor.
Fork Time takes all our calls now, more than 500 a month. Reservations, catering, phone orders. We stay on the floor.
Il Caminetto · Angels Diner · Shop 225 · Chow · Sankalp
Reservations, catering enquiries and phone orders, handled while the team stays on the floor.
We stay on the floor.Il Caminetto
Customer results are published only after the restaurant approves the account and the number can be explained.
Fork Time FAQ
Questions restaurants ask.
What is AI front of house software?
AI front of house software handles guest calls and messages, reservations, deposits, waitlists and walk ins. Fork Time brings this work into one live restaurant system across phone, email, WhatsApp, SMS, web chat and compatible AI assistants.
Can Fork Time answer my restaurant's phone?
Yes. Fork Time answers reservation calls, checks live availability, manages common guest questions and hands complex requests to your team with the context already collected.
How many calls can it handle at once?
Fork Time supports concurrent calls for each restaurant location. Standard restaurant use is not metered by calls, minutes or simultaneous-call limits and is subject to the fair use policy.
What languages does it speak?
Fork Time supports conversations in 12 languages and can keep the booking context when a guest changes language during a call.
What if it tells a guest something wrong?
Fork Time scores its own confidence before answering. When the score is low it does not answer at all; the call transfers to your team with the caller's details already collected. It works only from the menu, hours and policies your restaurant has approved, so there is nothing for it to invent. You can test this yourself on the demo line.
How does Fork Time reduce no-shows?
Fork Time assesses each booking and can request a card only when demand and risk are high. No money is taken at booking. The card is held and charged only if your team marks the booking as a no-show.
How is booking risk assessed?
Fork Time considers the booking context, demand and available guest history. Your restaurant controls the rules, deposit amounts and final decision.
What happens when the AI cannot answer a question?
Fork Time uses only your approved restaurant knowledge. If an answer is unavailable, it transfers the conversation or creates a callback instead of guessing.
Can guests book through ChatGPT, Claude or Gemini?
Compatible AI assistants can check live availability and complete a Fork Time reservation through MCP, with your booking and deposit rules applied. The same connection lets you run your restaurant from an assistant: check tonight's covers, block a table or follow up unconfirmed guests.
Can Fork Time replace my reservation system?
Yes. Fork Time is a full AI restaurant reservation system: one live book across phone, email, SMS, WhatsApp, web chat and AI assistants, with table management, waitlists, deposits and guest records built in. There's nothing to run underneath it, and your guest data exports in full if you ever leave.
How is Fork Time priced?
Fork Time is priced per restaurant location: $99, $199 or $299 USD a month. There are no per-cover, per-booking or commission fees. Standard third-party payment-processing, integration and applicable tax charges may still apply.
Which systems does Fork Time integrate with?
Fork Time officially integrates with CloudWaitress and Square for phone ordering. Guest channels are built in: WhatsApp, SMS, email, web chat and phone. Payments and deposits run through Stripe, and compatible AI assistants connect through MCP. No integration is required for reservations, deposits, waitlists or walk-in tools.
Does Fork Time replace front of house staff?
No. It covers the role most venues can't fill: the person who answers every call, message and enquiry while service runs. Your staff keep control of handoffs, deposits, seating and exceptions, and stay on the floor with guests.
Does Fork Time assign tables automatically?
Fork Time allocates tables for reservations and walk-ins and ranks the options when the floor is tight. Your host makes the final call and manual seating is always available.
Does it handle walk-ins and waitlists?
Yes. Fork Time manages a live waitlist and ranks the three best ways to seat a walk-in, including immediate seating, table combinations, an accurate wait and a defined dining window.
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